Q: Am I required to make any arrangements with my current long distance carrier when I sign up for Telx Access Number service?

A: No. Telx services can be used in conjunction with other long distance services. When you dial your local Telx access number, you are choosing to place a call on our network. You are not charged any connection or network fees and your rate stays the same regardless of time of day or call duration.

Q: How can I check my balance?

A:You can call (416)628-5252 from your registered calling station and listen to your balance or you can log in into MyBill and see your balance that way.

Q: Are there any contracts or agreements to sign?

A: No. You are not required to sign any contracts or agreements to use Telx’s Acess Number service.

Q: Do I need a special phone to use Telx’s Acess Number service?

A:No. You do not require a special phone or additional equipment of any kind. As long as the phone you are using has Touch Tone service, you are ready to use our service.

Q: Do I require a PIN to use my account?

A: You are not required to use your PIN when placing a call from an registered phone number. If you are making a call from a non-registered phone number you will be required to enter your PIN.

To use Telx Access service, please follow these simple instructions:

To call from a Non-Activated phone line:

Step 1: Dial the Access Number
Step 2: Enter your PIN number when prompted
Step 3: Listen to your account balance
Step 4: Dial the number you wish to call

For Calls within USA and Canada:

Dial 1 + Area Code + The Number.

For international calls:

Dial 011 + Country Code + City Code + The Number.