Create a better customer experience, and serve callers more efficiently
For many organizations, the ability to provide top quality customer service is what differentiates them from their competition. An in-house call centre, whether inbound or outbound, can add value to your organization by ensuring callers receive a consistent, high quality experience when a current or potential client is on the line. Telx can design a custom solution to ensure that you are optimizing the amount of employees and telephone lines by providing tracking information for managers. Whether On-Premise or Hosted, Inbound or Outbound, Telx has a call centre solution that matches your business’s unique style of customer service. Get everything you need in one turnkey solution – phone sets, lines, numbers, and features, all supported and managed remotely by Telx.