Create a better customer experience, and serve callers more efficiently

For many organizations, the ability to provide top quality customer service is what differentiates them from their competition. An in-house call centre, whether inbound or outbound, can add value to your organization by ensuring callers receive a consistent, high quality experience when a current or potential client is on the line. Telx can design a custom solution to ensure that you are optimizing the amount of employees and telephone lines by providing tracking information for managers. Whether On-Premise or Hosted, Inbound or Outbound, Telx has a call centre solution that matches your business’s unique style of customer service. Get everything you need in one turnkey solution – phone sets, lines, numbers, and features, all supported and managed remotely by Telx.

Advantages

  • Turnkey solutions – simply plug in and start receiving or making calls
  • Customized greeting and call routing options
  • Scalability – add or subtract lines as your needs change
  • Minimize costs, and maximize customer experience
  • Call monitoring and reporting available

Call us today at 416 628 5800 ext. 555 to get a complimentary communications assessment and find out how a custom designed voice and communications solution by Telx can help your company improve user functionality, efficiency, lower capital, and operating costs.

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