Enhance Your Customer Service with Telx’s Call Center Solutions

Elevate your enterprise with Telx’s dynamic contact center offerings, meticulously crafted to revolutionize the customer service experience and streamline caller efficiency.

At the heart of competitive business landscapes, exceptional customer service stands as a pivotal cornerstone. Integrating robust Call Center or Contact Center Solutions into your corporate strategy not only enhances your customer’s journey but also fortifies your market distinction. Telx, leveraging the versatility of Asterisk, specializes in tailoring bespoke contact center systems. Our solutions are engineered to ensure that every call—be it from a loyal customer or a prospective client—is met with unparalleled service quality. Commit to excellence with Telx’s custom call center solutions, adept at optimizing your workforce and communication resources while offering insightful managerial tracking capabilities. Whether your preference tilts towards On-Premise or Hosted PBX, Inbound or Outbound services, Telx presents an all-encompassing call center suite tailored to your unique brand of client engagement. Step into a realm where comprehensive Call Centers and Contact Center Solutions converge, complete with phones, lines, numbers, and advanced features, all under the meticulous remote management of Telx.

Why do we offer PBX based on the ASTERISK, not Elastix, FreePBX, PBXinaFlash or 3CX? The short answer is because it is running on the LINUX, the most reliable operation system. The more extended answers you can find HERE

Call us today at 416 628 5800 ext. 555 to get a complimentary communications assessment and find out how a custom designed voice and communications solution by Telx can help your company improve user functionality, efficiency, lower capital, and operating costs..

Call us at 416-628-5800 Ext. 555 or email support@telx-inc.com

Advantages of Telx Inc. Call Center Solutions

Call Center turnkey solutions – simply plug in and start receiving or making calls
Customized greeting and call routing options
Scalability – add or subtract lines as your needs change
Minimize costs, and maximize customer experience
Call monitoring and reporting available
Calls recording
Customized Calls Queues

Our Call Center service is reliable and affordable!

The advanced and affordable All-In-One Hosted PBX Office Phone System gives you the greatest savings and features that keep your employees connected wherever they work from — office or home.

Leading office phone solution with 100% uptime, and cloud security.

Unlock the full potential of your business telephone system with our comprehensive office phone services designed for businesses, offices, and enterprises. Our phone systems, including hosted PBX and VOIP solutions, offer everything a traditional premise-based PBX does, but with the added flexibility and cost-efficiency of cloud technology. Enhance your business phone experience with our award-winning solutions, tailored to meet your specific needs. Business Phone Service: Enjoy high-quality voice services with unlimited Canada and USA calling, plus all essential calling features included. Phone Systems: Experience HD Voice quality VOIP (Voice over IP) phones and multiple SIP devices. Auto Attendant: Manage your calls efficiently with dial-by-extension capabilities. Voicemail: Benefit from voicemail and voicemail-to-email features, ensuring you never miss an important message. Remote Phone Capability: Work seamlessly from home or remote offices with remote phone options and softphone applications for PC, MAC, iPhone, and Android. Business Phone Line: Get a DID number included per subscriber, similar to your main phone number. Web-Based Call Reporting: Monitor all your call traffic live through web-based reporting. Optional Office Phone Features: Opt for ACD call center, 24×7 call recording, and conference bridge for scheduled conferencing. Mobile Twinning: Synchronize your desk and cell phone, allowing seamless transfers and improved mobility. Conference Solutions: Enhance your meetings with multi-party conferencing and optional conference bridge services. Internet Fax: Go eco-friendly with internet faxing, saving on paper and toner, and enabling faxing from anywhere with internet access. Discover how our office phone solutions can revolutionize your business communications. Contact us today to learn more about our cost-effective and efficient phone line for business services. Telx provides top-notch office phone systems across the GTA, including Toronto, Etobicoke, Mississauga, Brampton, Oakville. Oshawa, Markham, North York, Vaughan, Scarborough, Hamilton, and Milton.