How is Telx different from other service providers like Bell and Rogers?
Rapid Support:
When you contact our support team, you will speak with a real person, and not be redirected to multiple voice menus
You don’t need to wait 15 minutes, 30 minutes, or even longer, to speak with our live agents
You will speak with a knowledgeable agent right away, not be directed from one agent to another
Our support team is based locally in Toronto, not overseas
Personalized Service:
Insurance companies, doctor’s offices, accountants, and law firms – they all have specialized service requirements. We offer our clients solutions tailored to their business needs
Superior Network Monitoring:
Our sophisticated 24/7 monitoring, control, and notification system allows us to take care of each client individually
Our system allows us to respond quickly and prevent any service disruption to ensure business-grade quality of service
Rapid Service Modifications:
Our customers receive their requested service modifications and updates within hours, not days.
Most modifications and upgrades are completed in less than an hour
Our knowledgeable team is always at your service!
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