CRM and Office Phone System Integration

Telx Inc. is an office phone service provider and has been offering business phone systems and solutions in Toronto and GTA for over 15 years.

Are you looking for a CRM solution that is affordable and integrates with your Phone System? Imagine having your caller’s information automatically populate on your screen when they call, including their previous purchase history, and any other relevant information you choose to track. How about making your call centre more efficient by having the ability to click once on a client’s phone number to instantly make a call? Another way that businesses use Click-to-Call is for sales and support agents working in a CRM. Telx Inc. offers an integrated dialer that lets reps automatically place outbound calls with just one click. This ability to “Click” the phone number without manually entering it saves time, reduces errors, and increases agent efficiency. Explore  SMS Functionality here. This function allows organizations to send SMS (short message service) messages the same way as sending emails. Telx makes this possible by offering a CRM platform that seamlessly integrates with our Hosted PBX services, giving you the best phone system / CRM combination available.

Explore Your  CRM Possibilities here  ODOO CRM Functionality

Fully Secure

A secure, web-based CRM platform that can be accessed anywhere

Highly Flexible

Flexibility to add or remove users, applications

Kanban View

Use the Kanban view to move, track, and modify opportunities

Easy Integration

A secure, web-based CRM platform that can be accessed anywhere

Easy Integration

A secure, web-based CRM platform that can be accessed anywhere

Intuitive UI

Organize client information, set meetings, calls, add notes

Advanced Features

Intuitive User Interface – Automatically Populates Upon Receiving A Call

Organize client information, set meetings, calls, add notes, and even use click-2-dial all from the same place. Anytime a client calls, this user interface will automatically populate on your screen so you know everything about your client before you pick up the phone.


Quotation and Invoicing Tool –  Automatically Calculate Taxes

Easily create quotations that automatically calculate taxes and use a variety of customizable price lists depending on the client. After a sale has been confirmed, convert the quote into an invoice and email it with the click of a button.

Forecast Management – Help Sales Team & Track Conversion

Create a forecast for each sales team and track conversion by comparing actual invoices sent to the customer. The graph makes it easy to see how your team is performing at a glance.

  • Click 2 Dial
  • Customizable Pipeline
  • Instant Messaging
  • Forecast Management
  • Quote and Invoicing Tool
  • Product Management
  • Accounting Management

Call us today at 416 628 5800 ext. 555 to get a complimentary communications assessment and find out how a custom designed voice and communications solution by Telx can help your company improve user functionality, efficiency, lower capital, and operating costs.