CRM and Office Phone System Integration
Telx Inc. is an office phone service provider and has been offering business phone systems and solutions in Toronto and GTA for over 15 years.
Are you looking for a CRM solution that is affordable and integrates with your Phone System? Imagine having your caller’s information automatically populate on your screen when they call, including their previous purchase history, and any other relevant information you choose to track. How about making your call centre more efficient by having the ability to click once on a client’s phone number to instantly make a call? Another way that businesses use Click-to-Call is for sales and support agents working in a CRM. Telx Inc. offers an integrated dialer that lets reps automatically place outbound calls with just one click. This ability to “Click” the phone number without manually entering it saves time, reduces errors, and increases agent efficiency. Explore SMS Functionality here. This function allows organizations to send SMS (short message service) messages the same way as sending emails. Telx makes this possible by offering a CRM platform that seamlessly integrates with our Hosted PBX services, giving you the best phone system / CRM combination available.
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