Switchvox – On-Premise PBX Phone System

What is switchvox?

Switchvox is based on an open-source Internet Protocol (IP) Private Branch Exchange (PBX), Asterisk, and the Linux operating system. Features a cost-effective and premium quality phone solution, switchvox (On-Premise PBX) caters to the telecommunications needs of a small business. Powered by VoIP phone system technology, anyone can virtually set up and manage the switchvox system. As the switchvox has a simple point-and-click online interface and a pre-configured turnkey package, it allows the server and phones to be used as plug and play.

What are the main features of switchvox (On-Premise PBX)?

Switchvox provides your business with an excellent tool that makes unlimited phone extensions possible and has all communication functions — voicemail, custom music on hold, time-based behaviors, conferencing, call parking, intercom, and paging—that incur substantial costs. Switchvox  (On-Premise PBX) introduces cutting-edge features associated with expensive enterprise systems. Unlimited powerful IVR menus interacting with your company’s databases, ACD queues, find me/follow me functionality, MS Outlook integration, and advanced call reporting are some of its features.

What can switchvox do?

Supported by open standards and protocols, Switchvox is a comprehensive Unified Communication (UC) solution that simplifies moves, adds, and changes. You don’t have to be tech-savvy to take full advantage of a customizable, VoIP phone system as Switchvox takes care of it effortlessly.  Switchvox serves as one-window to IVR/auto-attendant, your voicemail server, automatic call distribution (ACD)/call queues, interactive dashboard. Switchboard offers one interface to manage calls, call queues, mobile phones, etc.

Is switchvox (On-Premise PBX Phone System) scalable?

You exercise complete control over the Switchvox – On-Premise PBX Phone System. It gives you maximum flexibility and you can even switch solutions or mix-and-match. However, every expansion increases complexity— that you have to manage yourself— in the system’s operation.

How much control can I have on the switchvox?

Careful planning and management will give you a solution that matches your needs as you have control over every detail. However, all maintenance and software updates must either be outsourced or done by internal IT staff.

What is Asterisk in VoIP system?

Asterisk is free and open-source software— a communications engine that transforms commodity computers into powerful communications application. Digium is the creator and the primary sponsor of the Asterisk project.

Hosted PBX Phone System

What are the main features of hosted PBX phone system?

A Hosted PBX combines all the features a business may need. These include call control, collaboration, mobility, call management, voicemail, messaging, contacts, web-based management, call training, integrations, contact center, and analytics.

Is a hosted PBX phone system scalable?

A Hosted PBX, an independent cloud-based system, is a highly scalable phone system for small businesses. Your business phone system provider shoulders all the risk, work, and complexity; growth or retraction can happen quickly and software updates happen automatically so you always have an up-to-date system.

How easy is hosted PBX installation & implementation?

A Hosted PBX installation is cheap, quick, and easy. It depends much less on in-house IT resources as compared to other phone systems. The system requires training for users, and you have the choice to either engage your solution provider—or not!

What are the benefits of hosted PBX phone system?

Hosted PBX rather than having a traditional phone system, or an on-premise PBX, provides you with several benefits. A Hosted PBX system saves money as it costs much less to set-up than an on-premise PBX. In several cases, set-up fees do not apply to a hosted PBX system. You would need to spend tens of thousands of dollars on purchasing and setting up an on-premise PBX. A hosted PBX phone system incurs operational instead of capital expenditure, making the service the most suitable for businesses. There are no other expenses involved as only a monthly fee is applicable in operating the hosted PBX. The service providers set up and install the hosted PBX, excluding any need for a telecom or VoIP expert installation of a hosted PBX system.

How much control do you have on hosted PBX phone system?

Your service provider has the actual control over your system. The Hosted PBX service provider takes care of all major software updates and maintenance processes, saving you a lot of trouble. As the company providing the Hosted PBX phone system manages and maintains your business phone system, you can spend your IT resources on other tasks that can generate more revenue for your business.

What is a PBX phone system?

Private Branch Exchange or PBX phone system is a private telephone network—used as a primary communication tool in companies and large organizations.  The PBX phone system enables users to communicate not only within their companies or organizations but the outside world through channels like Voice Over IP, ISDN or Analog. A PBX phone system facilitates free calls between users and allows a business to have more phones than physical phone lines (PSTN). PBX phone systems use open standards and interfaces and demonstrate more flexibility than proprietary systems. The PBX phone systems are available as Hosted or Virtual solutions and as inhouse solutions capable of being used on your hardware. PBX phone system hardware can be installed in a closet or a back room of an office.  The PBX enables a company to save on monthly bills as one phone number can have multiple extensions for employees—instead of dedicated phone lines. This is just one of the features of a PBX phone system.

VoIP Phone System

What is unified communications?

Unified Communications (UC) systems roll all the channels a business uses to communicate into one. This includes email, fax, voice, chat, texting (SMS/MMS), and instant messaging. A user may switch between these modes of communication at will. Unified Communication Systems enhance productivity and make collaboration more convenient. Video conferencing, presence management, screen sharing, chat, and other different features are accessible to office workers — whether a desktop, laptop, or a mobile device. The Unified Communications systems benefit all employees whether they are away from-desk, on the road, in the office, or working from home.

What is an IP PBX Phone System?

IP PBX phone systems are not traditional phone lines as they work over the Internet. An IP PBX system is created after combining the VoIP technology with that of a PBX. You can either host an IP PBX phone system or have it an-office solution. Hosted IP PBX systems are suitable for smaller businesses as they are very cost-effective.  Irrespective of the location of an employee, the IP PBX phone systems keep him connected to the company system through the Internet. Whenever they call someone from outside the office, the company number will appear as the caller ID. The IP PBX phone system also allows remote or mobile employees to reach their voicemail through an online dashboard. They can run on Windows or Linux, on-premises or in the cloud with providers such as Google, Amazon, Azure, and OVH. It includes features like conferencing, queues, chat, status, video conferencing and apps for Android, iOS and the web.

What phones can be used with an IP PBX?

An IP PBX allows analog or VoIP  telephones to connect with it. Businesses are increasingly replacing their phone systems with an IP PBX. Different business concerns have different needs; IP PBX understands it and has developed various types of hardware and phones to suit their needs. Desk Phones: What is remarkable about an IP desk phone works much like a computer—sending and receiving voice data. Furthermore, It has functions like that of a traditional phone.

What is a Cloud-based Phone System (VoIP)?

Cloud-based Phone System is fast replacing traditional phone systems. Many companies use cloud phones to connect employees to their telephone networks. A cloud-based phone system (VoIP) uses an internet connection to provide voice communication instead of traditional phone wires, or a cellular voice network.

What is a desktop softphone?

Desktop Softphone is a software application installed on the PC that allows you to receive and make phone calls. A desktop softphone functions like a desk phone, but it uses a headset that is plugged into your computer — instead of a handset or speakerphone. A desktop softphone works like a software or a web-interface.

What is a mobile softphone?

A mobile soft phone is made of an application built for a smartphone, tablet, or other mobile devices. A mobile softphone (application) provides all the telephony functions of a desk phone. You can use your mobile phone or this incredible cost-effective mobile softphone application any time.

Fibre Internet

What is fibre internet?

Fibre-optic internet transfer data in the form of light signals through cables made of thin glass or plastic fibres. Superior in reliability, the fibre internet has data travelling at a faster pace as compared to DSL and cable internet services. Fibre internet’s price and pace makes it one of the best internet types for all sorts of use. It is disappointing that it’s not readily available everywhere.

Fibre/Fiber internet vs. cable internet.

Fibre/Fiber internet’s fastest speed — up to 1000 Mbps or higher — outpace most cable connections. Unlike cable, optical Internet is symmetrical. Fibre/Fiber internet has the static public IP address, Reverse DNS lookup, low constant jitter, low stable Ping and low latency.With download speeds ranging from 50 to 100 Mbps, fibre internet starting speeds match what the cable internet offers.

Does fiber internet require a special modem?

A new modem for fibre internet service is likely as traditional cable and DSL modems are not compatible. The fibre internet providers do throw in a modem; offer one on rent or purchase with their plans.

Is fibre internet or cable internet better?

Fibre internet both matches as well as outpaces most cable connections. Fibre internet delivers consistent speeds, low constant jitter, low stable Ping and low latency. Irrespective of distance from the provider or anytime during the day or night. The cable internet will typically give you low-cost internet plans because of low operational costs and slower internet speeds. The fibre internet has superior infrastructure and technology that ensure consistency, peace of mind and far superior internet experience.

Does fibre internet require a phone line?

Not at all! Fibre internet transmits data through thin glass or plastic wires. FTTN connections, however, are an exception because they require a DSL connection to your home from the node.

Fibre internet vs. DSL internet

Fibre internet has much higher download and upload speeds than DSL and supports streaming in HD as well as 4K—besides gaming online. Unlike DSL, optical Internet is symmetrical. Fibre internet has the static public IP address, Reverse DNS lookup, low constant jitter, low stable Ping, and low latency. Moreover, the Fiber internet doesn’t require a phone line for services like DSL. DSL internet speeds are better suited for streaming in SD, browsing the internet and sending emails. Since the availability of the fibre internet varies at different locations, DSL fills in space and enjoys advantages in pricing and plans. Next to satellite internet, the DSL is the second-most available internet type.