“Our business is such where we must have phone service 24/7, every day. We were recently moving offices and needed to have uninterrupted phone service at all times. The last time we moved phone we were using the services of Canada’s oldest and largest phone company and we were without service for more than 5 days, despite giving advance notice and being told that we would not lose service. Now we have grown a lot more, we were very apprehensive and nervous about this move and not having phone service. With Telx and Victor we made the move and our phones worked seamlessly with no down times. To do this, we needed onsite technicians outside regular business hours and this was not an issue. Telx was able to fit into our schedule, unlike most of large companies, did not force us to fit into their schedule. Thank you Telx for being there for us.”
We have been a Telx customer for over 2 years. They provide us with fiber internet, and manage hosted PBX phone service for 40+ employees. Their customer support is excellent! They are very responsive and the service is very reliable. They have gone far and beyond with special projects we have been awarded, like integrating international toll-free numbers to our Toronto call centre. They did this without any interruptions to our service and in a very short time. I would totally recommend Telx!
Thank you Evan, Victor and all your team!
I have been using TELX INC. internet phone service for two years and have found it to provide great value for me.
I travel quite a bit and take my TELX internet phone with me wherever I go. For example, on a 4-week vacation in Florida, one of my first things, when I arrived, was to use an ethernet cable and Netgear extender to access the local WIFI and for the next 4 weeks when my Clients called, I was able to deal with them as if I was in my office.
Beyond that, the toll-free service for my Clients (calling from anywhere in North America to reach me wherever I happen to be in North America at the time) is an outstanding feature. And if I am not available to take the call, the caller can leave a voice message and their phone number appears in my notebook computer’s email inbox to let me know a call has come in.
I also like the fact that with TELX, wherever I happen to be, I can get inbound faxes on my internet phone, see the image on my notebook computer screen and print the fax on my printer as if it were a fax machine with printing capability.
“We have used Telx Inc’s services for over a year now – as an Internet provider and also to migrate from our old phone system to Hosted PBX. Hosted PBX was a first for our workplace, and the I.T. challenges this presented were overcome easily with very prompt and diligent help from Telx Inc’s knowledgeable staff. The staff there work in a confident manner which really reassured us that our new services would be up and running as soon as possible. After the Hosted PBX implementation was a success and the staff at Globe-Tek were happy with their new phones we decided to follow through using Telx as out ISP (Internet Service Provider) as we felt comfortable knowing should any issues arise – the staff at Telx will come through in a timely manner.”
“We have been with the company for 5 years and are very happy with the service.”
“An excellent service, reasonable pricing, reliable support. Highly recommended!”
“Great service and wonderful staff. They are very helpful and are diligent in giving updates if there are any issues. Recommended.”