Telx offers home telephone service, starting from $14.95, with free installation, direct long distance calling, an affordable home telephone package, HD voice quality, VoIP mobility and convenience, in Toronto, Mississauga, Etobicoke, Oakville, Hamilton, Peel and Halton regions, and across the Ontario. A modern home phone plan without unnecessary features. Get access to our special long distance rates. Save money and call more with the basic home phone plan.
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FREE |
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FREE |
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FREE |
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FREE |
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$4.00 |
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$4.00 |
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$9.95 |
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$5.00 |
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$4.00 |
This feature allows your Home telephone number to be hidden from a Caller ID service. To use this feature, pick up receiver, dial * (Star key) followed by 67 and proceed to dial your call as normal.
Voice Mail is a centralized system of managing home telephone messages. It mimics the functions of an answering machine, but uses a centralized server rather than equipment at the individual telephone.
Call Waiting helps you avoid missing important callers when you’re taking another call by alerting you when an additional call comes through. You can either accept the second incoming call or let it to go straight to voice mail. Call Waiting works with Caller ID so you can see who’s calling you before you decide to interrupt your first call.
Call Waiting alerts you to incoming calls by sounding a distinct tone. To switch to new call press Flash button, this puts the original caller on hold and connects the second caller. To switch back to the first call, simply press Flash again.
Call Forwarding is a feature that allows the automatic redirection of all incoming calls to another telephone number. With Call Forwarding you can answer your home telephone from another line, like your cell phone or office. You no longer need to give multiple phone numbers at which you can be reached – simply forward all your calls to a number where you’re staying.
Call Transfer is a feature that allows redirecting incoming telephone calls to a different number at any time during conversation.
Call Recording this feature allows you to record your telephone calls and have them sent to your email.
Three Way Calling this feature allows connecting an additional participant to an existing conversation.
This feature allows you to check and listen to your messages through e-mail. Receive all Voice Mail as an e-mail attachment wav file sent to your personal address. You can save, store and forward them, like any other email.
With TelPhone you can select additional home telephone numbers from different area codes or toll-free numbers all attached to the same phone line. When anyone calls your Additional Number, your main line will ring. Additional numbers can have different area codes allowing more people to call you locally.
This feature allows you to view and print to your fax messages through e-mail. Receive all faxes as an e-mail attachment pdf file sent to your personal address. You can save, store and forward them, like any other email.
Call any time anywhere in US or Canada (excluding Alaska, Hawaii) for one flat monthly fee..
Lift receiver and wait for the tone
Dial 1111 and press a pound key ‘#’ or dial “00 + your full number”
Dial your password – by default it is last four digits of your phone number. Please change your password as soon as possible
Lift receiver and wait for the tone
Dial your full phone number
Wait until you hear your voice message
Press * (star) at any time during recorded message
Dial your password
Press ## (Pound key twice) at any time during conversation
Listen for ‘TRANSFER’ voice message
Enter full phone number, with area code, where you wish to redirect call
Hang up
Press * (Star key) followed by 2 at any time during conversation
Listen for ‘TRANSFER’ voice message and dialtone followed
Enter full phone number, with area code, where you wish to redirect call
When third party answers, hang up to complete the Transfer
Lift receiver and wait for the tone
Press * (Star key) followed by 5 and then input the telephone number you wish to forward your calls to followed by the #(Pound key)
Wait for break of connection tone and hang up
Lift receiver and wait for the tone
Press * (Star key) followed by 5#
Hang up
At any time during a phone conversation press Conference button
Listen for dial tone
Enter full telephone number or extension of additional participant
Wait for additional participant to pick up
Press Conference to connect all participants
Press Flash (or Hook Flash for old model phone) to get a dial tone
Dial *23 followed by number of extension of additional participant then push #
Wait for additional participant to pick up
Press Flash (or Hook Flash for old model phone) to connect all participants
Lift receiver and wait for the tone
Press * (Star key) followed by 1
Enter full phone number, with area code, where you wish to call
The SPA-2102 features two RJ-11 POTS (Plain Old Telephone Service) port for connection to existing analog phones, fax machines, PBX and key system communication platforms. The SPA-2102 includes an Ethernet interface for connection to a home or office LAN. The SPA-2102 can be provisioned via software controlled by the service provider or the end user. Installed by the end user and remotely provisioned, configured and maintained by the service provider, each SPA-2102 converts voice traffic into data packets for transmission over an IP network. The SPA-2102 can be used for Home telephone and business telephony service. The SPA delivers clear sounding voice and reliable fax calling through its implementation of internationally recognized standards for voice and data networking.
TP-LINK’s Wireless N ADSL2+ Modem Router TD-W8961ND is an all-in-one device that combines the function of a high speed ADSL modem, a 4-port 10/100Mbps NAT router and a wireless N access point. It is designed to give you a one-stop solution to acquiring and sharing high speed Internet access over a wired/wireless network. The TD-W8961ND provides high-speed, unrivaled wireless performance for your network at 300Mbps. Now you can enjoy more kinds of bandwidth consuming applications even like HD video streaming wirelessly. Along with the features of Dual Firewalls (NAT and SPI), QoS engine and TR-069, making TD-W8961ND the perfect choice for home or small o ffice users.
TelPhone is a leading edge technology that allows High Speed Internet to be used as a phone line. It works virtually the same way as your current local phone service; it has a wide selection of local features and can be used with a standard phone set, however it is much less expensive.
Yes. TelPhone is available for DSL Lite users.
As a TelPhone customer you can select one or two additional phone numbers, attached to the same phone line. This service could be used as incoming fax line or to allow your family and friends from out of town call you locally (see the question below). Outgoing calls are billed as if made from your main TelPhone line.
No, TelPhone does not require a computer. However, TelPhone allows you to talk and surf the Internet at the same time.
Usually the High Speed Internet plans from different providers are configured to provide a maximum modem capability of 5.0 – 6.0 Mbps download and 200 – 400 kbps upload. However, actual speeds online will vary with Internet traffic, server and other factors. The most common cause of your Internet poor performance is a poor shape of your PC’s hard and/or software. There are some possible steps to improve the speed of your Internet:
Yes, in most of the cases you can keep your service and your phone number when you travel, domestically or abroad. All your calls will be treated the same way as if made using TelPhone at your home. For example, if you travel from Toronto to Montreal or London, you can take your service with you, plug into High Speed Internet there, and make calls as if you were still in Toronto (i.e. you can still be reached at your 416 # or you can call their 416 # and neither party would be charged long distance). Due to the different network setup, there are cases when equipment must be reconfigured.
You may use different programs, e.g. you can find out how fast or slow your Internet connection is with the Internet Connection Speedometer at 
The only things you need to have are a High Speed Internet service (Cable or DSL) and gateway that allows you to use your regular phone set or you can decide to use specialized TelPhone.
No, TelPhone is build specifically for always-on High Speed Internet connection and cannot be used with any type of the dial-up Internet service.
As a TelPhone customer you are not limited to the local area code of your residence. You can select any other area code that is within the TelPhone service area. For example, if you live in Mississauga or London and select a Toronto TelPhone number (416 area code), then all your calls to and from Toronto are billed as local calls. This is ideal for individuals frequently calling or receiving the majority of their calls from a different city than where they live in and businesses that want to have local access numbers in different areas.
No. TelPhone is very easy to install and you could use the same phone set you would normally use with your local telephone company.
Currently TelPhone services Toronto (416), Hamilton (905), Chicago (224, 847, 708), Philadelphia (215, 484, 610) and Trenton (609).
Yes, you can keep your service and your telephone number. You just need to have a High Speed Internet connection at your new location.
Using your computer start the cmd program: Start => Run => cmd (for Windows Vista Start => Search => cmd). When a new window for this program appears type a command: ping sip.compass-inc.net -t. Then you will see the table similar to provided below (to stop the process press Ctrl + C buttons):
Ping statistics for 66.244.249.84:
Packets: Sent = 40, Received = 40, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 32ms, Average = 11ms
Control-C
^C
Yes, however if you use peer-to-peer file sharing programs you might have to limit upload speed or you may experience loss of voice quality.
Yes, as long as your Internet connection can support it.
TelPhone can work with virtually any always-on High Speed Internet service: DSL, Cable or Satellite and most wireless ISPs.
Currently you can transfer any landline phone number to TelPhone™ within the available service area. Please call to inquire.
411 service is available but incurs 1$/call charge. 9-1-1 Service is available but has limitations. TelPhone looks and appears to work like a phone, however it is different in that it connects to the Internet, not a telephone line. There are several important factors to consider regarding the impact of this service on your emergency calls. The type of 9-1-1 Service available to you depends on where and how you use your TelPhone service. Please read carefully.
Yes, this is possible. Please note that all your outgoing calls are billed as if made from your main TelPhone number.
Currently they are in product testing stage. Once they become available it will be announced at Telx’s web site.
Yes, you can. There is no additional charge for using fax with TelPhone, however we need to know if you are planning to do so, so we can configure your service accordingly. Please also note that lower speed Lite internet services (such as DSL Lite or Cable Basic) may not support faxing.
This feature allows your Home telephone number to be hidden from a Caller ID service. To use this feature, pick up receiver, dial * (Star key) followed by 67 and proceed to dial your call as normal.
Voice Mail is a centralized system of managing home telephone messages. It mimics the functions of an answering machine, but uses a centralized server rather than equipment at the individual telephone.
Call Waiting helps you avoid missing important callers when you’re taking another call by alerting you when an additional call comes through. You can either accept the second incoming call or let it to go straight to voice mail. Call Waiting works with Caller ID so you can see who’s calling you before you decide to interrupt your first call.
Call Waiting alerts you to incoming calls by sounding a distinct tone. To switch to new call press Flash button, this puts the original caller on hold and connects the second caller. To switch back to the first call, simply press Flash again.
Call Forwarding is a feature that allows the automatic redirection of all incoming calls to another telephone number. With Call Forwarding you can answer your home telephone from another line, like your cell phone or office. You no longer need to give multiple phone numbers at which you can be reached – simply forward all your calls to a number where you’re staying.
Call Transfer is a feature that allows redirecting incoming telephone calls to a different number at any time during conversation.
Call Recording this feature allows you to record your telephone calls and have them sent to your email.
Three Way Calling this feature allows connecting an additional participant to an existing conversation.
This feature allows you to check and listen to your messages through e-mail. Receive all Voice Mail as an e-mail attachment wav file sent to your personal address. You can save, store and forward them, like any other email.
With TelPhone you can select additional home telephone numbers from different area codes or toll-free numbers all attached to the same phone line. When anyone calls your Additional Number, your main line will ring. Additional numbers can have different area codes allowing more people to call you locally.
This feature allows you to view and print to your fax messages through e-mail. Receive all faxes as an e-mail attachment pdf file sent to your personal address. You can save, store and forward them, like any other email.
Call any time anywhere in US or Canada (excluding Alaska, Hawaii) for one flat monthly fee..
Lift receiver and wait for the tone
Dial 1111 and press a pound key ‘#’ or dial “00 + your full number”
Dial your password – by default it is last four digits of your phone number. Please change your password as soon as possible
Lift receiver and wait for the tone
Dial your full phone number
Wait until you hear your voice message
Press * (star) at any time during recorded message
Dial your password
Press ## (Pound key twice) at any time during conversation
Listen for ‘TRANSFER’ voice message
Enter full phone number, with area code, where you wish to redirect call
Hang up
Press * (Star key) followed by 2 at any time during conversation
Listen for ‘TRANSFER’ voice message and dialtone followed
Enter full phone number, with area code, where you wish to redirect call
When third party answers, hang up to complete the Transfer
Lift receiver and wait for the tone
Press * (Star key) followed by 5 and then input the telephone number you wish to forward your calls to followed by the #(Pound key)
Wait for break of connection tone and hang up
Lift receiver and wait for the tone
Press * (Star key) followed by 5#
Hang up
At any time during a phone conversation press Conference button
Listen for dial tone
Enter full telephone number or extension of additional participant
Wait for additional participant to pick up
Press Conference to connect all participants
Press Flash (or Hook Flash for old model phone) to get a dial tone
Dial *23 followed by number of extension of additional participant then push #
Wait for additional participant to pick up
Press Flash (or Hook Flash for old model phone) to connect all participants
Lift receiver and wait for the tone
Press * (Star key) followed by 1
Enter full phone number, with area code, where you wish to call
The SPA-2102 features two RJ-11 POTS (Plain Old Telephone Service) port for connection to existing analog phones, fax machines, PBX and key system communication platforms. The SPA-2102 includes an Ethernet interface for connection to a home or office LAN. The SPA-2102 can be provisioned via software controlled by the service provider or the end user. Installed by the end user and remotely provisioned, configured and maintained by the service provider, each SPA-2102 converts voice traffic into data packets for transmission over an IP network. The SPA-2102 can be used for Home telephone and business telephony service. The SPA delivers clear sounding voice and reliable fax calling through its implementation of internationally recognized standards for voice and data networking.
TP-LINK’s Wireless N ADSL2+ Modem Router TD-W8961ND is an all-in-one device that combines the function of a high speed ADSL modem, a 4-port 10/100Mbps NAT router and a wireless N access point. It is designed to give you a one-stop solution to acquiring and sharing high speed Internet access over a wired/wireless network. The TD-W8961ND provides high-speed, unrivaled wireless performance for your network at 300Mbps. Now you can enjoy more kinds of bandwidth consuming applications even like HD video streaming wirelessly. Along with the features of Dual Firewalls (NAT and SPI), QoS engine and TR-069, making TD-W8961ND the perfect choice for home or small o ffice users.
TelPhone is a leading edge technology that allows High Speed Internet to be used as a phone line. It works virtually the same way as your current local phone service; it has a wide selection of local features and can be used with a standard phone set, however it is much less expensive.
Yes. TelPhone is available for DSL Lite users.
As a TelPhone customer you can select one or two additional phone numbers, attached to the same phone line. This service could be used as incoming fax line or to allow your family and friends from out of town call you locally (see the question below). Outgoing calls are billed as if made from your main TelPhone line.
No, TelPhone does not require a computer. However, TelPhone allows you to talk and surf the Internet at the same time.
Usually the High Speed Internet plans from different providers are configured to provide a maximum modem capability of 5.0 – 6.0 Mbps download and 200 – 400 kbps upload. However, actual speeds online will vary with Internet traffic, server and other factors. The most common cause of your Internet poor performance is a poor shape of your PC’s hard and/or software. There are some possible steps to improve the speed of your Internet:
Yes, in most of the cases you can keep your service and your phone number when you travel, domestically or abroad. All your calls will be treated the same way as if made using TelPhone at your home. For example, if you travel from Toronto to Montreal or London, you can take your service with you, plug into High Speed Internet there, and make calls as if you were still in Toronto (i.e. you can still be reached at your 416 # or you can call their 416 # and neither party would be charged long distance). Due to the different network setup, there are cases when equipment must be reconfigured.
You may use different programs, e.g. you can find out how fast or slow your Internet connection is with the Internet Connection Speedometer at
The only things you need to have are a High Speed Internet service (Cable or DSL) and gateway that allows you to use your regular phone set or you can decide to use specialized TelPhone.
No, TelPhone is build specifically for always-on High Speed Internet connection and cannot be used with any type of the dial-up Internet service.
As a TelPhone customer you are not limited to the local area code of your residence. You can select any other area code that is within the TelPhone service area. For example, if you live in Mississauga or London and select a Toronto TelPhone number (416 area code), then all your calls to and from Toronto are billed as local calls. This is ideal for individuals frequently calling or receiving the majority of their calls from a different city than where they live in and businesses that want to have local access numbers in different areas.
No. TelPhone is very easy to install and you could use the same phone set you would normally use with your local telephone company.
Currently TelPhone services Toronto (416), Hamilton (905), Chicago (224, 847, 708), Philadelphia (215, 484, 610) and Trenton (609).
Yes, you can keep your service and your telephone number. You just need to have a High Speed Internet connection at your new location.
Using your computer start the cmd program: Start => Run => cmd (for Windows Vista Start => Search => cmd). When a new window for this program appears type a command: ping sip.compass-inc.net -t. Then you will see the table similar to provided below (to stop the process press Ctrl + C buttons):
Ping statistics for 66.244.249.84:
Packets: Sent = 40, Received = 40, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 32ms, Average = 11ms
Control-C
^C
Yes, however if you use peer-to-peer file sharing programs you might have to limit upload speed or you may experience loss of voice quality.
Yes, as long as your Internet connection can support it.
TelPhone can work with virtually any always-on High Speed Internet service: DSL, Cable or Satellite and most wireless ISPs.
Currently you can transfer any landline phone number to TelPhone™ within the available service area. Please call to inquire.
411 service is available but incurs 1$/call charge. 9-1-1 Service is available but has limitations. TelPhone looks and appears to work like a phone, however it is different in that it connects to the Internet, not a telephone line. There are several important factors to consider regarding the impact of this service on your emergency calls. The type of 9-1-1 Service available to you depends on where and how you use your TelPhone service. Please read carefully.
Yes, this is possible. Please note that all your outgoing calls are billed as if made from your main TelPhone number.
Currently they are in product testing stage. Once they become available it will be announced at Telx’s web site.
Yes, you can. There is no additional charge for using fax with TelPhone, however we need to know if you are planning to do so, so we can configure your service accordingly. Please also note that lower speed Lite internet services (such as DSL Lite or Cable Basic) may not support faxing.
IMPORTANT: Go through all these steps before calling your Internet provider and submitting a request about the low Internet quality. Some extra charges may apply from a Customer Support in case of investigating the above mentioned problems at your home network.
All taxes are extra. Home phone plans are for residential use only. Home phone offers, plans and rates are subject to change. Requires Broadband Internet connection to use.* In order to receive calls from Telx network users, a $36/year virtual number lease fee applies. 1. Equipment rental and premium features fees are extra. Failure to maintain minimum balance of $10 may result in suspension and/or termination of your Telx network number and/or Service. 2. Equipment rental and premium features fees are extra. Plans are either on prepaid basis or require security deposit. 3. Local Calling Areas are defined by the phone number selected.