Telx Inc. collects names, e-mail addresses and other personally identifying information only when submitted or collection of such information authorized by users. Telx Inc. gathers this information with users’ knowledge, active permission and participation. The information submitted enables Telx Inc. to provide service, to respond to user inquiries and to obtain a measure of users’ needs, interests and ideas for future development. Telx Inc. respects the privacy of users and does not sell any personally identifiable information to third parties.

However, Telx Inc. may contact users with regards of service updates, technical issues and security concerns. In certain circumstances, personal information can be collected, used, or disclosed without the knowledge and consent of the individual. For example, legal, medical or security reasons may make it impossible or impractical to seek consent. When information is being collected for the detection and prevention of fraud or for law enforcement, seeking the consent of the individual might defeat the purpose of collecting the information.

Seeking consent may be impossible or inappropriate when there is an emergency threatening the individual’s life, health or security, where the individual is a minor, seriously ill, or mentally incapacitated. In some instances, information may be publicly available from other sources.

Moreover, Telx Inc. may provide personal information to its lawyer or agent to collect a debt, comply with a subpoena, warrant or other court order, government institution requesting the information upon lawful authority, or as may be otherwise required by law. Personal information includes information about an identifiable individual, presented in any form, such as: age, ID number(s), income, ethnic origin, opinions, evaluations, social status, disciplinary actions, credit records, loan records, medical records.